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Importer of Record Explained: IOR Options for Foreign Brands.

Every shipment into the US needs a party that answers to US Customs for it. Here is what the importer of record owes, the four ways foreign brands fill the role, and how the choice changes landed cost and launch timing.

By Theory RoadSeptember 21, 202610 min read

The importer of record (IOR) is the person or company that US Customs and Border Protection (CBP) holds responsible for a shipment entering the United States: its tariff classification, declared value, country of origin, duties, taxes and fees, and its compliance with every agency rule that applies. A foreign brand can fill the role itself as a non-resident importer, through a US subsidiary, or by paying an IOR service provider. What it cannot do is ship inventory into the US with nobody in that seat.

This piece covers what the role requires, the options open to foreign brands, customs bonds, the broker's role, Amazon's FBA rules, and the effect on landed cost and launch timing. We are not a customs broker, attorney or accountant. We run the commercial side of US launches and coordinate with the licensed people who make these decisions.

What an importer of record is responsible for.

Under US law the importer of record must use reasonable care when it enters goods. The IOR answers for these on every entry, whoever typed the data.

  • Classification: the correct Harmonized Tariff Schedule (HTS) code, which sets the duty rate and the agency rules that apply.
  • Valuation: the correct customs value, usually the transaction value paid or payable.
  • Country of origin: declared correctly and marked on the goods.
  • Payment: duties, taxes and fees, plus any additional tariffs in force at entry.
  • Admissibility: meeting FDA, FCC, CPSC, USDA or other agency rules for the product.
  • Records: keeping entry records, generally for five years, and producing them on request.
  • Liability: answering for penalties and later duty bills if an entry was wrong.

That last point matters most. Duty is not settled when the goods clear. CBP finalizes an entry at liquidation, typically months later, and can issue a bill or a penalty to the IOR after that.

The four IOR options for foreign brands.

Searches for "non resident importer", "us importer of record" and "ior services" all ask who should sit in the seat.

Importer of record options for foreign brands entering the US
OptionHow it worksWho it suitsMain tradeoff
Non-resident importerThe foreign company is the IOR, with a CBP importer number, a customs bond and a US agent for service where requiredBrands selling mainly on Amazon or through a 3PL without a US company yetFull control and lowest ongoing cost, but the foreign company carries the liability directly
Own US entityA US subsidiary imports the goods and resells them in the USBrands building a US team, selling to retail or needing US banking and contractsCleanest for retail and liability, but adds entity, accounting and transfer pricing work
IOR service providerA third party acts as IOR for a fee and files through its own broker and bondBrands testing the market or shipping small volumesFast to start, but you pay a fee on every shipment and give up control of classification and records
Distributor or customer as IORThe US buyer imports the goods and pays the dutyWholesale and B2B sellers shipping to a US distributorNo customs exposure for you, but you sell at a lower price and hand over the US relationship

For a non-resident importer, the foreign company obtains an importer identification number from CBP (a company without a US tax number applies using CBP Form 5106), buys a customs bond from a surety, and signs a power of attorney with a licensed customs broker. Non-resident corporations generally need a resident agent in the US authorized to accept service of process. Your broker will confirm what applies.

A US entity imports under its own federal tax number. It is often the right answer once a brand sells to US retailers, who usually expect a US vendor, but the decision belongs with your attorney and accountant because it touches tax, transfer pricing and reporting for foreign-owned companies. Our page on US business setup for foreign companies covers how that fits into the wider launch.

An IOR service provider lends its name, bond and broker relationship. Read the contract for who chooses the HTS code, who keeps records, who pays a bill after liquidation, and how you move to your own IOR later.

Customs bonds: single entry or continuous.

A customs bond is a contract between the importer, a surety company and CBP that guarantees duties, taxes and penalties will be paid. Commercial imports that go through formal entry, generally shipments valued over 2,500 dollars, need one.

  • A single transaction bond covers one entry., suited to a first or occasional shipment.
  • A continuous bond covers all entries for a year and is the normal choice for any brand importing regularly. Its amount is set by a formula tied to the duties, taxes and fees you paid over the prior year, subject to a minimum.
  • When duties rise, the required bond can rise with them. CBP can flag a bond as insufficient, and until it is increased new entries can be held up.

Your broker usually arranges the bond through a surety, which may ask a foreign company with no US credit history for collateral.

What the customs broker does, and what stays with you.

A licensed customs broker is the professional who files entries in CBP's Automated Commercial Environment (ACE) on the importer's behalf. The broker prepares the entry, transmits data to partner agencies, pays duties from your funds and advises on classification. For ocean freight, the Importer Security Filing (often called 10+2) must be submitted before the cargo is loaded at the foreign port, and brokers usually handle it.

What the broker does not do is take your liability. The broker works from the information you supply: the commercial invoice, the product description, the origin and the value. If that information is wrong, the IOR still owns the result. Good brokers ask hard questions about materials and pricing before the first entry.

Your customs broker files the entry, but the importer of record signs for the answer, so the brand has to understand what is being declared in its name.

Amazon's rules for FBA shipments.

Brands shipping inventory to Amazon warehouses from abroad run into Amazon's import rules quickly. At the time of writing, Amazon will not act as importer of record for FBA inventory, will not accept freight with duties owed on arrival, and expects shipments to arrive with customs cleared and duties paid by the seller's side. Amazon should not be listed as the IOR on the entry. Check the current Seller Central help pages on international shipments before booking freight, because the wording on consignee details changes.

That leaves a foreign seller with two practical paths: be the non-resident importer itself or use an IOR provider, then either ship straight into FBA or land goods at a US 3PL first and send inventory to Amazon from there. The 3PL route adds handling cost but buffers Amazon's inbound limits and serves your own store from the same stock. Our guide on how to sell on Amazon covers the Seller Central side of the setup.

Setting up the importer of record, step by step.

Decide who holds the role.
Choose the option with your attorney and accountant, based on channel, volume and retail plans.
Get the importer number.
A US entity uses its federal tax number. A foreign company without one applies through CBP Form 5106. Keep the legal name identical everywhere.
Appoint a licensed customs broker.
Sign the broker's power of attorney and supply product specifications, materials, origin and pricing so they can confirm HTS classifications before freight is booked.
Buy the bond.
Arrange a single transaction or continuous bond through the broker's surety. Expect questions about expected annual duties and possibly collateral.
Clear the product rules.
Confirm FDA, FCC, CPSC or other agency requirements for your category, plus country of origin marking and labeling, before goods are packed.
Align the commercial documents.
Make the invoice, packing list, Incoterms and declared value match what you pay, and keep importer and consignee fields consistent with your Amazon or 3PL setup.
Run a first shipment and review.
Ship a smaller first load, review the entry summary with the broker line by line, and feed the real duty and fee figures into your landed cost model.

What usually goes wrong.

  • The forwarder offers delivered duty paid and quietly lists itself or an unknown company as IOR. You lose visibility into what was declared in a process tied to your brand.
  • Declared value is set low to cut duty. It is the IOR's liability, it can trigger penalties, and it breaks the landed cost model the day it is corrected.
  • The HTS code is copied from a competitor or a supplier's export code without checking. Export codes from other countries do not always match US classifications.
  • The bond is too small after duties rise, and entries stall while the surety increases it.
  • Names do not match across CBP records, the invoice, Seller Central and the 3PL, which causes holds and refused appointments.
  • No one budgets for liquidation. A bill arrives months after the goods sold, with no reserve set aside.

How the IOR choice changes landed cost, pricing and launch timing.

Landed cost is everything it takes to put one unit on a US shelf or in a US warehouse: product cost, freight, insurance, duty, customs fees, broker fees, bond cost, inland delivery, 3PL receiving and storage. The IOR choice changes several of those lines. A non-resident importer pays duty on the price it paid the factory. An IOR provider adds a per-shipment or percentage fee. A US entity may import at a transfer price your accountant sets. A distributor takes the whole bundle and pays you less per unit.

We build the US retail price from that number up, not from the home-market price across. Then we add channel costs: marketplace or 3PL fees, returns, payment fees and advertising. If duties change, the model shows immediately which products still work at the planned price.

On timing, IOR setup is rarely the longest task, but it sits on the critical path. The importer number, broker power of attorney and bond can take days to a few weeks, and collateral or agency questions add more. We schedule them alongside listing builds and ad setup so freight is not waiting at the port.

Where the paperwork stops and the launch work begins.

Once the IOR, broker and bond are in place, the goods can enter the country. That is not the same as selling them. The work that decides the launch is commercial: a landed cost model that updates when duties change, pricing that holds up after marketplace fees and advertising, listings and a storefront that convert American buyers, inventory timed to demand, and tracking so every dollar of spend is measured. We run that side and coordinate the broker, attorney, accountant and 3PL so their decisions show up correctly in the storefront and the numbers, which is the work of our e-commerce and Amazon service.

What is an importer of record?

The importer of record is the party US Customs and Border Protection holds responsible for an imported shipment. It answers for the tariff classification, declared value, country of origin, duties and fees, agency compliance and record keeping. It can be a US company, a foreign company acting as a non-resident importer, or a third-party IOR service provider.

Can a foreign company be the importer of record in the US?

Yes. A foreign company can act as a non-resident importer of record. It generally needs a CBP importer number, often obtained with Form 5106, a customs bond, a licensed customs broker and, for non-resident corporations, a US agent for service of process. Confirm current requirements with your customs broker before the first shipment.

Is the customs broker the importer of record?

Usually not. The customs broker is a licensed professional who files entries and pays duties on the importer's behalf under a power of attorney. The importer of record keeps legal responsibility for what is declared. Some brokers and logistics companies offer IOR services separately, and that arrangement should be written into a clear contract.

Does Amazon act as importer of record for FBA?

No. At the time of writing, Amazon does not act as importer of record for FBA inventory and expects shipments to arrive with customs cleared and duties paid. The seller or a party the seller appoints must be the IOR. Check Seller Central's current guidance on international shipments before you book freight.

How much do IOR services cost?

Pricing varies by provider. Some charge a percentage of shipment value, others a per-entry fee plus broker and bond charges, and duties are passed through on top. Compare the total cost per shipment against running your own non-resident importer setup, and check who carries liability after the entry liquidates.

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