Recruit and run world-class teams anywhere.
We staff our own portfolio with talent across several continents, so we know how to recruit, contract, pay and manage international teams without the quality dropping. For clients we design the team, run the search, set up the management operating system, and hand it over once it runs. Nearshore for time-zone overlap, offshore for cost, contact centers for volume.
Deliverables, not adjectives.
- 01
Team design.
Roles, regions, seniority mix and loaded cost modeled against the work, not a headcount guess.
- 02
Recruiting and vetting.
Sourcing, paid test projects, reference checks and structured interviews for engineering, design, marketing and support roles.
- 03
Contracting and compliance.
Contractor, employer-of-record or BPO structures with the paperwork, payments and data protections handled.
- 04
Management operating system.
Onboarding week, written-first communication, output-based reviews and retention practices, documented so your managers can run it.
- 05
Contact center and support.
Per-seat or per-contact support operations sized to your volume, with quality monitoring built in.
Who this is for
- Companies that need engineering or support capacity faster than local hiring allows
- E-commerce and SaaS brands scaling customer service
- Leaders who have been burned by an outsourcing vendor and want to own the relationship this time
Platforms
- Deel and employer-of-record partners
- Slack
- ClickUp
- Notion
- Zoom
Where we run it most
About global talent & offshore teams.
- Nearshore or offshore?
- Nearshore, typically Latin America, when your team needs real-time overlap. Offshore, typically South and Southeast Asia or Eastern Europe, when cost and specialized skills matter more than overlap. Many companies run both.
- Do you become our staffing vendor?
- No. We build the team in your structure and hand it over. You hold the contracts and the relationships; we stay on as advisors only if you want us to.
Let us look at your global talent & offshore teams first.
Send a short brief. We will come back within one business day with what we would fix first and what it would take.
t@theoryroad.com · (512) 222-7805